|
How did my
machine get infected?
One of the most common questions found when cleaning Spyware or
other Malware is "how did my machine get infected?". There are a
variety of reasons, but the most common ones are that you are not
practicing Safe Internet, you are not
running the proper security software, and that your computer's
security settings are set too low.
Below I have outlined a series of categories that outline how you
can increase the security of your computer so that you will not be
infected again in the future.
Practice Safe
Internet
One of the main reasons people get infected in the first place is
that they are not practicing Safe Internet. You practice Safe
Internet when you educate yourself on how to properly use the
Internet through the use of security tools and good practice.
Knowing how you can get infected and what types of files and sites
to avoid will be the most crucial step in keeping your computer
malware free. The reality is that the majority of people who are
infected with malware are ones who click on things they shouldn't be
clicking on. Whether these things are files or sites it doesn't
really matter. If something is out to get you, and you click on it,
it most likely will. Below are a list of simple precautions to take
to keep your computer clean and running securely:
-
If you receive an attachment from someone you do not know,
DO NOT OPEN IT! Simple as that.
Opening attachments from people you do not know is a very common
method for viruses or worms to infect your computer.
-
If you receive an attachment and it ends with a
.exe, .com,
.bat, or .pif
do not open the attachment unless you know for a
fact that it is clean. For the
casual computer user, you will almost never receive a valid
attachment of this type.
-
If you receive an attachment from someone you know, and it
looks suspicious, then it probably is. The email could be from
someone you know infected with a malware that is trying to
infect everyone in their address book.
-
If you are browsing the Internet and a popup appears saying
that you are infected, ignore it!.
These are, as far as I am concerned, scams that are being used
to scare you into purchasing a piece of software. For an example
of these types of popups, or Foistware, you should read this
article:
Foistware, And how to avoid it.
There are also programs that disguise themselves as Anti-Spyware
or security products but are instead scams. For a list of these
types of programs we recommend you visit this link:
Rogue/Suspect Anti-Spyware Products & Web Sites
-
Another tactic to fool you on the web is when a site
displays a popup that looks like a normal Windows message or
alert. When you click on them, though, they instead bring you to
another site that is trying to push a product on you. We suggest
that you close these windows by clicking on the
X instead of the OK button.
Alternatively, you can check to see if it's a real alert by
right-clicking on the window. If there is a menu that comes up
saying Add to Favorites... you know
it's a fake.
-
Do not go to adult sites. I know this may bother some of
you, but the fact is that a large amount of malware is pushed
through these types of sites. I am not saying all adult sites do
this, but a lot do.
-
When using an Instant Messaging program be cautious about
clicking on links people send to you. It is not uncommon for
infections to send a message to everyone in the infected
person's contact list that contains a link to an infection.
Instead when you receive a message that contains a link, message
back to the person asking if it is legit before you click on it.
-
Stay away from Warez and Crack sites! In addition to the
obvious copyright issues, the downloads from these sites are
typically overrun with infections.
-
Be careful of what you download off of web sites and
Peer-2-Peer networks. Some sites disguise malware as legitimate
software to trick you into installing them and Peer-2-Peer
networks are crawling with it. If you want to download a piece
of software a from a site, and are not sure if they are
legitimate, you can use
McAfee Siteadvisor to look up info on the site.
-
DO NOT INSTALL any software
without first reading the End User License Agreement, otherwise
known as the EULA. A tactic that some developers use is to offer
their software for free, but have spyware and other programs you
do not want bundled with it. This is where they make their
money. By reading the agreement there is a good chance you can
spot this and not install the software.
Visit Microsoft's
Windows Update Site Frequently
It is important that you visit
http://www.windowsupdate.com regularly. This will ensure your
computer has always the latest security updates available installed
on your computer. If there are new updates to install, install them
immediately, reboot your computer, and revisit the site until there
are no more critical updates.
Make Internet
Explorer 6 and below more secure
-
From within Internet Explorer click on the
Tools menu and then click on
Options.
-
Click once on the Security tab
-
Click once on the Internet icon
so it becomes highlighted.
-
Click once on the Custom Level
button.
-
Change the Download signed ActiveX
controls to Prompt
-
Change the Download unsigned ActiveX
controls to Disable
-
Change the Initialize and script
ActiveX controls not marked as safe to
Disable
-
Change the Installation of desktop
items to Prompt
-
Change the Launching programs and
files in an IFRAME to Prompt
-
Change the Navigate sub-frames
across different domains to
Prompt
-
When all these settings have been made, click on the
OK button.
-
If it prompts you as to whether or not you want to save
the settings, press the Yes
button.
-
Next press the Apply button and
then the OK to exit the Internet
Properties page.
Use an AntiVirus
Software
It is very important that your computer has an anti-virus software
running on your machine. This alone can save you a lot of trouble
with malware in the future.
See this link for a listing of some online & their stand-alone
antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources
Update your
AntiVirus Software
It is imperative that you update your Antivirus software at least
once a week (Even more if you wish). If you do not update your
antivirus software then it will not be able to catch any of the new
variants that may come out. If you use a commercial antivirus
program you must make sure you keep renewing your subscription.
Otherwise, once your subscription runs out, you may not be able to
update the programs virus definitions.
Make sure your
applications have all of their updates
It is also possible for other programs on your computer to have
security vulnerability that can allow malware to infect you.
Therefore, it is also a good idea to check for the latest versions
of commonly installed applications that are regularly patched to fix
vulnerabilities. You can check these by visiting
Secunia Software Inspector and
Calendar of Updates.
Use a Firewall
I can not stress how important it is that you use a Firewall on your
computer. Without a firewall your computer is susceptible to being
hacked and taken over. I am very serious about this and see it
happen almost every day with my clients. Simply using a Firewall in
its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see
the link below:
Understanding and Using Firewalls
Install an
AntiSpyware Program
Recommended, and free, AntiSpyware programs are
Malwarebytes Anti-Malware,
SuperAntiSpyware,
Spybot - Search and Destroy, and
Ad-Aware Personal.
Installing these programs will provide spyware & hijacker protection
on your computer alongside your virus protection. You should scan
your computer with an AntiSpyware program on a regular basis just as
you would an antivirus software.
Tutorials on using these programs can be found below:
Using Spybot - Search & Destroy to remove Spyware , Malware, and
Hijackers
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your
Computer
Update all these
programs regularly
Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be
protected when new malicious programs are released.
Follow this list and your potential for being infected again will
reduce dramatically.
|